Shipping policy

Shipping Policy

Last Updated: 12/01/2025

Thank you for shopping with Sip Gadget Co. Below is our detailed Shipping Policy to help you understand how and when your order will arrive.

1. Order Processing

  • All orders are processed within 1–3 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

  • You will receive a confirmation email once your order has shipped.

2. Shipping Times

Because we source products from global suppliers, delivery times vary by destination.

Estimated delivery times:

  • United States: 7–21 business days

  • Canada, UK, Australia: 8–25 business days

  • Europe: 7–25 business days

  • Rest of World: 10–35 business days

Note: These are estimated timeframes. Unexpected delays (customs, weather, carrier issues) may extend delivery times.

3. Tracking Information

  • Tracking numbers are provided once your order ships.

  • Some carriers may take 2–5 days to update tracking information.

  • In certain cases, multiple items may ship separately with different tracking numbers.

4. Shipping Fees

  • Shipping costs are displayed at checkout.

  • Occasionally, we offer free shipping promotions—these will be clearly indicated on product pages or during checkout.

5. Customs, Duties & Taxes

  • International orders may be subject to customs fees or import taxes.

  • These charges are the responsibility of the customer and vary by country.

  • We are not responsible for delays caused by customs processing.

6. Wrong Address Disclaimer

It is the customer’s responsibility to ensure the correct shipping address is entered at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Lost, Delayed, or Stolen Packages

If a package is marked as delivered but you did not receive it:

  • First, check with your neighbors, building office, or local post office.

  • If still unresolved, contact the carrier directly.

  • We will assist where possible, but we are not responsible for packages lost after delivery.

8. Order Delays

Your order may be delayed due to:

  • High shipping volume

  • International customs checks

  • Weather or carrier disruptions

If your order exceeds 45 business days, please contact us for assistance.

9. Contact Us

For any questions about shipping, delivery times, or tracking details, reach out to us at:

sipgadgetco@gmail.com